One plan. Everything your front desk needs.
1,500 AI minutes per month. No seat fees. No per-call setup. Just a flat rate that scales with you.
Your always-on AI receptionist. Handles calls, bookings, and routing — 24/7.
+ $99 one-time setup fee (refunded over 12 months)
Day-1 charge: $324
What's included:
- 1,500 AI minutes / month
- 24/7 inbound call handling
- Smart booking & appointment management
- Intelligent call routing
- Custom AI voice & script configuration
- Call recording (90-day retention)
- TCPA-compliant AI identity disclosure
- 99% uptime SLA
- Webhook & CRM integration
- Monthly usage dashboard
Never run out of minutes mid-month. Auto-refill keeps your AI online when it matters most.
Triggers automatically at 90% usage.
Each refill includes 25 bonus minutes.
How it works:
- Enable once in your dashboard
- Activates when 90% of balance consumed
- Activation bonus: 150 free minutes
- Every refill: +25 bonus minutes (5%)
- Unused minutes roll over monthly
- Disable anytime — no lock-in
Overage pricing — only pay for what you use
Tiered rates — the more you use, the lower your per-minute cost.
Minutes are billed on a 60/60 rounding basis. Overage is auto-charged to your card on file — no action needed.
Everything in the plan
One subscription. No hidden add-ons for core functionality.
| Feature | Included |
|---|---|
| AI Voice Core | |
| 1,500 base minutes / month | |
| 24/7 inbound call handling | |
| Natural language understanding (NLU) | |
| Custom AI persona & greeting script | |
| Multilingual support | |
| Booking & Scheduling | |
| Smart appointment booking | |
| Calendar integration | |
| Booking confirmation & reminders | |
| After-hours booking capture | |
| Compliance & Security | |
| AI identity disclosure (SB 1001 compliant) | |
| Call recording with 90-day retention | |
| TCPA-compliant consent framework | |
| TLS 1.2+ / AES-256 encryption | |
| CCPA-compliant data handling | |
| US AWS hosting (us-east-1) | |
| Integrations & Analytics | |
| Webhook / API delivery | |
| Intelligent call routing | |
| Monthly usage & billing dashboard | |
| Real-time minute balance tracking | |
| Support & SLA | |
| 99% monthly uptime SLA | |
| Email support | |
| Onboarding & configuration assistance | |
| Billing Details | |
| Tiered overage billing (auto-charged) | |
| Smart-Refuel auto-reload | Optional |
| 12-month loyalty credit (setup fee refund) | |
| Early termination fee | $490 (12-mo term) |
Built for your industry
Never miss a booking again
Loom AI answers every call, books appointments in your calendar, confirms slots, and sends reminders — while you focus on your clients. Typical nail salon: ~800 min/month, well within the base plan.
See Beauty ROI →Handle reservations at peak hours
Loom AI manages reservation calls during your busiest periods, captures party size and time preferences, and routes complex requests to your team. High-volume restaurant: ~2,000+ min/month — Smart-Refuel keeps you covered.
See Restaurant ROI →A calm, professional voice for your brand
Loom AI matches your spa's tone — warm, precise, and always available. Handles treatment inquiries, multi-slot bookings, and cancellation flows. Typical spa: ~1,200 min/month — Smart-Refuel on standby.
See Spa ROI →Frequently asked questions
Everything you need to know before getting started.
Each AI-handled call second counts toward your usage. Billing uses 60/60 rounding — any partial minute is rounded up to the next full minute. You can track usage in real time from your account dashboard.
Overage is automatically charged at tiered rates: $0.10/min (up to 3,000), $0.08/min (up to 6,000), and $0.06/min above that. If you have Smart-Refuel enabled, it will top up your balance before you hit overage territory.
The one-time $99 setup fee covers AI configuration and onboarding. For 12-month subscribers, it's credited back monthly as a Loyalty Credit — fully refunded by month 12. Early cancellation forfeits remaining credits.
Yes, but the subscription has a 12-month initial term. Cancelling early triggers a $490 Early Termination Fee. After the initial term, you're on month-to-month — cancel with 30 days' notice, no penalty.
Payments are processed by Lemon Squeezy LLC as our Merchant of Record — charges appear as "LEMON SQUEEZY" or "LS*LOOM AI TECHNOLOGY" on your statement. We never store your card details.
Trusted by businesses across North America.
"We used to miss 30% of our calls during peak hours. Loom AI now handles them all — and our booking rate went up from day one."
"$245 a month is less than one part-time receptionist shift per week. Loom AI works every hour we're open — and every hour we're not."
"The Smart-Refuel feature is brilliant. I set it once and never worry about running out of minutes — even during holiday rushes."